Automotive sector
At arttalo TECH, we design global solutions for our clients in the creation and management of their technical documentation for any market and language.
At arttalo TECH we are specialists in several areas of the automotive sector, with experience carrying out useful projects for our clients. We add value to their business and develop specific solutions in technical documentation and support and aftersales engineering projects.
Aftersales area
We develop comprehensive service center technical documentation projects, so that your official service center network has all the technical and documentary support to carry out their vehicle maintenance and repair activities in an optimal way.
Our documentation and analysis projects:
- Repair and maintenance manuals
- Repair times and publication of official rates
- Electrical diagrams and location of electrical components
- Diagnostic programming
- List and definition of tools and equipment
- Parts definition and documentation
- Management and translation of parts manuals into 40 languages.
- Advanced analysis of repairability and design requirements (design for repair)
We also provide IT solutions for after-sales and customer services:
- After-sales documentation editing and publishing platforms
- Part catalog repositories and solutions
- Accessories and parts e-shops
Quality and customer service area
- Helpdesk for official service network
- Network ticketing and feedback management
- Technical assistance
- Creation of technical instructions for warranty procedures
- Incident resolution and management
Safety and driving assistance area
We write and prepare rescue sheets and guides for each vehicle and version, providing support to the emergency services, optimizing rescue time and improving passenger safety in the event of accidents.
We also develop and carry out procedures for calibrating the new driving assistance systems fitted in the current generation of vehicles.
Electric vehicle and sustainability area
User Documentation Area (OBL)
Fleet management area
Infotainment area
Our infotainment projects:
- Competitor studies
- User Experience (UX) design and implementation
- User Interface (UI) design and implementation
- Information architecture
- Mobile device integration
- Content writing / UX writing
- Interface translation and localization into more than 30 languages
Contact us
We offer solutions from technical content to software development. With over 25 years of experience, we are ready to help you succeed.
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